Terms and Conditions
OVERVIEW
Welcome to SATA Beauty! The terms “we”, “us” and “our” refer to SATA Beauty. SATA Beauty operates this online store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). SATA Beauty is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence and that you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing address, payment details, and delivery address. You confirm that all information you provide in our store is accurate, up to date, and complete, and that you have the right to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to ensure our products and services are accurately represented in our online store. However, please note that colours and product appearance may differ slightly from how they appear on your screen, due to the device you use to access the store and your device settings.
We do not guarantee that the appearance or quality of any product purchased will meet your expectations or be exactly as depicted on our website.
All product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products offered to any person, region, or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. SATA Beauty reserves the right to accept or decline your order at its sole discretion. Your order is not accepted until SATA Beauty confirms acceptance and payment has been received and processed.
Please review your order carefully before submitting, as SATA Beauty may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you via the email, billing address, or telephone number you provided when placing the order.
Your purchases are subject to our Refund Policy. You confirm that your purchases are for your personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless otherwise stated, prices do not include delivery charges, handling fees, customs duties, import VAT, or other applicable taxes.
Prices displayed on our website may differ from prices offered in physical stores or other online outlets operated by third parties. Promotions may be subject to separate terms and conditions, which will take precedence in the event of a conflict.
You agree to provide accurate and up-to-date purchase, payment, and account details for all transactions. You agree to promptly update your account and payment details, including your email address and payment card information, to ensure transactions can be completed and we can contact you when necessary.
You confirm that:
(i) the payment card information you provide is true, correct, and complete,
(ii) you are authorised to use the payment method provided,
(iii) your payment will be honoured by your payment provider, and
(iv) you will pay all charges incurred at the stated prices, including any applicable delivery fees and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in delivery. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by couriers, customs checks, or events outside our control.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including all trademarks, brand names, text, designs, graphics, images, videos, and other content, are owned by SATA Beauty, its affiliates, or licensors, and are protected under UK and international intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, modify, or create derivative works from any part of the Services without our prior written permission.
SATA Beauty’s name, logo, product names, and designs are trademarks of SATA Beauty or its affiliates. You must not use these without prior written consent.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools or services supplied by third parties as part of the Services, which we do not monitor or control.
You acknowledge and agree that such tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, and without endorsement. We accept no liability for any issues arising from or related to your use of optional third-party tools.
Your use of any optional tools provided through the site is entirely at your own risk and discretion, and you should ensure that you have read and agree to the terms provided by the relevant third-party supplier(s).
We may, in the future, introduce new features or services (including new tools and resources). Such new features will also form part of the Services and will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and links to websites or services operated by third parties (including any embedded third-party functionality). We are not responsible for examining or checking the content or accuracy of any third-party materials or websites. If you choose to access third-party sites, you do so at your own risk.
We accept no liability for any harm or losses arising from your use of third-party websites, or your purchase, use, or reliance on any products, services, or content made available by such third parties. Please review the relevant third-party’s terms, conditions, and policies carefully before engaging in any transaction. Any complaints, claims, or queries relating to third-party products or services should be directed to the third-party in question.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
SATA Beauty is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with SATA Beauty. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and SATA Beauty, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with SATA Beauty.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is handled in accordance with our Privacy Policy, and certain personal data may also be processed in accordance with Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located outside the UK or European Economic Area, in order to provide services to you. Please review our Privacy Policy for further details on how we, Shopify, and our partners use your personal data.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise send us any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, adapt, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. We may, for example, use our rights under this licence to operate, enhance, improve, and promote the Services.
You confirm that:
(i) you own or have the necessary rights to all Feedback you submit;
(ii) you have disclosed any incentives or benefits you received in exchange for providing Feedback; and
(iii) your Feedback complies with these Terms.
We are under no obligation to: (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback.
We may, but are not required to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that breaches any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not infringe any third-party rights, including copyright, trade mark, privacy, or personality rights. You further agree not to submit Feedback that is libellous, abusive, obscene, or otherwise unlawful, or which contains any malicious code that could affect the operation of the Services. You must not use a false email address or impersonate any other person. You are solely responsible for any Feedback you submit and for its accuracy. We accept no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our website or within the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any such information is inaccurate at any time without prior notice (including after you have placed your order).
SECTION 13 - PROHIBITED USES
You may only use the Services for lawful purposes. You must not use the Services:
(a) for any unlawful or malicious purpose;
(b) to breach any UK or international laws or regulations;
(c) to infringe upon our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, or intimidate others;
(e) to provide false or misleading information;
(f) to upload or transmit material that does not comply with these Terms;
(g) to send any unsolicited promotional material (“spam”);
(h) to impersonate another person; or
(i) to engage in any conduct that restricts or inhibits any other user’s enjoyment of the Services or may cause harm to SATA Beauty, Shopify, or others.
You also agree not to:
(a) upload or transmit viruses or other malicious code;
(b) reproduce, duplicate, copy, sell, or exploit any part of the Services;
(c) collect personal information about other users without consent;
(d) attempt to bypass the security features of the Services; or
(e) interfere with the normal operation of the Services.
We reserve the right to suspend or terminate your account without notice if we believe you have breached these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part of them) at our sole discretion at any time and without notice. You will remain responsible for any amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided on or through the Services is made available for general information purposes only. We do not guarantee the accuracy, completeness, or reliability of this information. Any reliance you place on such information is at your own risk, and we accept no liability for any consequences.
EXCEPT AS EXPRESSLY STATED BY SATA BEAUTY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the exclusion of implied warranties, so certain exclusions above may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, SATA Beauty, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, loss of profits, revenue, savings, data, or replacement costs, whether arising in contract, tort (including negligence), strict liability, or otherwise, resulting from your use of the Services or any products purchased through them.
This limitation also applies to any errors or omissions in content, or any loss or damage arising from the use of the Services or any content or products provided via the Services, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under UK law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SATA Beauty, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, costs, and expenses (including reasonable legal costs) arising from:
(1) your breach of these Terms of Service or any documents referenced herein;
(2) your violation of any law or third-party rights; or
(3) your use of the Services.
We will notify you of any claim subject to indemnification, although our failure to promptly notify you will not release you from your obligations unless you are materially prejudiced. We may assume control of the defence of any claim, at your expense, but will not settle any claim requiring you to undertake non-monetary obligations without your consent (not to be unreasonably withheld).
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. This will not affect the validity and enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Services, constitute the entire agreement between you and us. They supersede any prior agreements, communications, or proposals, whether oral or written, between you and us (including any previous versions of these Terms).
Any ambiguities in interpreting these Terms will not be construed against the party that drafted them.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, or delegate these Terms or any of your rights or obligations under them without our prior written consent. Any attempt to do so without consent will be void. We may assign, transfer, or delegate our rights and obligations under these Terms without notice or consent.
SECTION 21 - GOVERNING LAW
These Terms of Service, and any separate agreements under which we provide you with Services, shall be governed by and construed in accordance with the laws of England and Wales. You and SATA Beauty agree to submit to the exclusive jurisdiction of the courts of England and Wales.
SECTION 22 - HEADINGS
The section headings used in these Terms are for convenience only and will not affect the meaning or interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most up-to-date version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes are posted will constitute your acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at admin@satabeauty.com.
Our contact information is posted below:
SATA BEAUTY
ADDRESS: 124 CITY ROAD, LONDON, EC1V 2NX
TEL: +44 (0) 207 193 7178