Shipping Policy
At SATA Beauty, we aim to ensure that your order reaches you as smoothly and quickly as possible. Please review the details below to understand our processing times, delivery options, and shipping costs.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and UK public holidays) after you receive your order confirmation email. You will receive a notification once your order has been dispatched.
During festive seasons, processing times may be slightly longer, but we will keep you informed of any delays.
Order cut-off time: Orders placed before 3pm (GMT) will begin processing that same day. Orders placed after 3pm will begin processing the following business day.
Shipping Options and Estimated Delivery Times
|
Shipping Method |
Estimated Delivery Time |
|
UK Standard Shipping |
5–10 business days after dispatch |
|
UK Express Shipping (available only for selected products) |
1–3 business days after dispatch |
|
International Shipping (outside the UK) |
10–28 days after dispatch |
Delivery timeframes begin once your order has been processed and shipped. Delays may occur due to factors such as courier delays, customs checks, or severe weather conditions.
Shipping Rates
United Kingdom
|
Order Value |
Standard Shipping |
Express Shipping (selected products only) |
|
£0.00–£29.99 |
£3.99 |
£11.99 |
|
£30.00 and up |
FREE |
£11.99 |
Shipping to Selected European Countries
|
Order Value |
Standard Shipping |
|
£0.00–£29.99 |
£7.99 |
|
£30.00 and up |
£5.99 |
International Shipping (Selected destinations outside the EU)
|
Order Value |
International Standard Shipping |
|
£0.00–£29.99 |
£12.99 |
|
£30.00 and up |
£10.99 |
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking details so you can follow your delivery progress.
Customs and Duties
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are not included in our shipping rates and are the responsibility of the customer.
Delivery Address
Please ensure your delivery information is correct at checkout. We cannot be held responsible for delayed or lost parcels caused by incomplete or incorrect address details.
Questions?
If you have any questions or need assistance, feel free to contact us:
hi@satabeauty.com